📄 Privacy Policy

1. 🔐 General Provisions

This Privacy Policy governs how the My Mobile Dentist mobile application collects, uses, stores, and protects user data. We comply with international privacy and data protection standards, including:

• GDPR (European Union)
• CCPA (California, USA)
• PIPEDA (Canada)
• UK GDPR (United Kingdom)
• Law No. 6698 (Turkey)

The app is intended for informational and lifestyle purposes only. It is not a medical device and does not provide diagnosis, treatment, or medical consultation.

The app is not intended for use by children under the age of 13 (or under 16 in the EU). We do not knowingly collect data from minors.

2. 📥 Data We Collect

We collect only the minimum amount of data necessary to provide our services:

• Identification data: name, email, country (for purchases via Paddle)
• Technical data: device type, interface language, session duration, error reports
• Usage data: visited pages, clicks, time spent
• User-submitted data: uploaded images (e.g., smile photos), questions entered in chat
• Aggregated, anonymized analytics: feature usage frequency and statistical data

We do not collect or process:

• Medical or biometric data
• Precise geolocation
• Behavioral tracking via third-party cookies
• Personally identifiable information unless voluntarily provided

3. 🎯 Purpose of Data Processing

We process data exclusively for the following purposes:

• To provide access to app functionality
• To process purchases and issue receipts
• To generate personalized responses from the virtual assistant
• To improve user experience and technical support
• To comply with legal and tax obligations
• To perform anonymized analytics and statistics

📌 Legal bases for data processing:

• User consent
• Contract performance (e.g., purchases via Paddle)
• Legitimate interest (e.g., improving UX and security)

4. 📤 Data Sharing

• We do not sell or share personal data with third parties.
• Data may be disclosed only when required by law or court order.
• We do not use third-party advertising cookies or tracking technologies.

💳 All financial transactions are handled by Paddle.com, our authorized reseller and Merchant of Record. Paddle is responsible for billing, payment processing, and tax compliance. We do not store or process billing data.

5. 🌍 Data Storage & Security

• All data is stored on secure servers compliant with ISO/IEC 27001.
• We use encryption, two-factor authentication, and regular security audits.
• Data retention period: up to 5 years, unless otherwise required by law.

6. 👤 User Rights

Users have the right to:

• Access their personal data
• Rectify or delete data
• Restrict processing
• Withdraw consent at any time
• Exercise data portability rights

📬 To exercise your rights, contact us at: info@mymobiledentist.ca

7. 🍪 Cookies & Tracking

We use cookies and similar technologies only for:

• Authentication
• Analytics
• Interface personalization

You may disable cookies in your browser settings, though some app functions may be limited.

8. 🛡️ Trust & Privacy Commitment

Your data is protected under a privacy-first approach.

We use privacy-respecting analytics tools (e.g., Plausible, Matomo), do not share contact information with third parties, and process only essential technical and contractual data.

The app does not collect medical, biometric, or sensitive information.

9. 📌 Policy Updates

We may update this Privacy Policy periodically. Any updates will include a new effective date. We recommend checking this page regularly to stay informed.